I have an HP desktop computer running Windows 7 it has an HP photosmart Printer and an Kodak AIO 5500 attached to it and shared over the network. Everything is fine with the HP printer but every time I try to print to the Kodak the print spooler keeps stopping. I have tried many of the work arounds I have found but nothing helps. Every time I try to print to the KOdak I have to wait until after I have made all the print option and then I have to start the spooler. The firmware and software is up to date on the Kodak printer. How can I fix this?
Answer :
Hi,
I would like to suggest you perform the following steps to troubleshoot the issue.
Clear Printer Spooler Files and Enable the Spooler Service
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1. Click Start, type “Services.msc” (without the quotation marks) in the Search box and press Enter.
2. Double-click “Printer Spooler” in the Services list.
3. Click Stop and click OK.
4. Click Start, type “%WINDIR%\system32\spool\printers” in the Start Search box and press Enter, delete all files in this folder.
5. Click Start, type “Services.msc” (without the quotation marks) in the Start Search box and press Enter.
6. Double-click “Printer Spooler” in the Services list.
7. Click on Start. In the Startup Type list, make sure that “Automatic” is selected and click OK.
Does it work?
Answer :
Check for the spooler whether it’s turn on in services
1. Start > Start Search > services.msc
2. If spooler is not on, turn it on. If after turn on, it turn off automatically, proceed to step 3, if can turn on go to step 4
3. Start > Start Search > C:\Windows\System32\spoolsv.exe (Right click > Properties)
4. Click on Security Tab > Advanced > Owner. Take ownership of the file and give full permission to the file. Once done, close everything and try to start the service again.
5. Start > Start Search > cmd (Run as Admin)
6. del /Q C:\WINDOWS\system32\spool\PRINTERS\*.* > Press Enter
7. Once done, try to start the spooler in Services
Thank you